1 reviews | Active since Jul 2018
2 Month Delivery - Standard Lead Time
Weylandts entire supply chain process is an archaic mess. Apart from the fact that most retailers can deliver within 3-5 days (Weylandts best lead time is (8-10days); which I highly doubt they have ever been able to deliver on. They have no clear internal tracking process - let alone an online order tracker. Late stock deliveries are only flagged if queried by staff. Be prepared for " we are expecting another order" because just about everything requested is out of stock. An ETA is exactly that - a very vague estimate - which the staff themselves will not commit to. I have received 4 different ETAs since placing my order and the latest delay appears to have my order arriving at the end of July. 8 weeks from purchase and a month later than promised!
Following my request to have management contact me regarding the lack of efficiency - I have had ZERO feedback. Maybe skip the champagne and oyster fluff until you can actually deliver on the fundamental aspects of your business.
