Horrible experience! NEVER AGAIN

The owner of the apartment, Josh, is a very bad host. We were charged double for one night even though i had told him in advance we would be arriving a day later then staying a day later. He **** about the breakfast being included and having an agreement with the restaurant downstairs so i had to pay for the breakfast. Josh said he would reimburse me but now just ignores my messages so I still haven't received it. My daughter and i got bitten by bed lice from the bed. I asked Josh if they are going to send someone to come clean the room but got no answer. I even asked him where i could get a broom and a mop so i could do it myself but still didn't get a response. And the netflix is horrible to try and manage as well.