MS
Mtswene S
1 reviews | Active since Feb 2021
22 Mar 2025, 05:19
Zero every
The app is nonsene; it stopped tracking my usage/just after a month of working. I contacted the support team and they told me to email screenshots of the app a week ago… I am still waiting for feedback
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Replies (1)
Wetility Energy's replyOfficial
23 Mar 2025, 11:45Good day S Mtswene
Thank you for sharing your feedback, and we're really sorry to hear about your experience with the app. We completely understand your frustration with the tracking issue and the delay in response from our support team. This is certainly not the experience we aim to provide.
We have requested that our technical support team contact you to resolve the app issue.
Thank you for your patience, and again, we’re truly sorry for the trouble.
Regards
Wetility Team
Thank you for sharing your feedback, and we're really sorry to hear about your experience with the app. We completely understand your frustration with the tracking issue and the delay in response from our support team. This is certainly not the experience we aim to provide.
We have requested that our technical support team contact you to resolve the app issue.
Thank you for your patience, and again, we’re truly sorry for the trouble.
Regards
Wetility Team
Best regards,
Wetility Energy's reply23 Mar 2025, 11:45
Official
Good day S Mtswene
Thank you for sharing your feedback, and we're really sorry to hear about your experience with the app. We completely understand your frustration with the tracking issue and the delay in response from our support team. This is certainly not the experience we aim to provide.
We have requested that our technical support team contact you to resolve the app issue.
Thank you for your patience, and again, we’re truly sorry for the trouble.
Regards
Wetility Team
Thank you for sharing your feedback, and we're really sorry to hear about your experience with the app. We completely understand your frustration with the tracking issue and the delay in response from our support team. This is certainly not the experience we aim to provide.
We have requested that our technical support team contact you to resolve the app issue.
Thank you for your patience, and again, we’re truly sorry for the trouble.
Regards
Wetility Team
Best regards,