AI
Ayesha I
1 reviews | Active since Aug 2025
25 Aug 2025, 08:29
Wetility is USELESS
Having the absolute worst experience with Wetility. Costing us every month when system does not even work properly. Tried contacting them to come sort it out multiple times but no grace, however quick to take your money. Would not recommend them to anyone.
Helpful (0)
Replies (4)0
Replies (4)
Wetility Energy's replyOfficial
25 Aug 2025, 08:34Dear Ayesha,
We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. We appreciate your feedback and the chance to make things right.
Our team will review your query and make contact with you to address your concerns.
We appreciate your patience and assure you that this matter will be prioritized until it is fully resolved.
Regards
Wetility Team
We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. We appreciate your feedback and the chance to make things right.
Our team will review your query and make contact with you to address your concerns.
We appreciate your patience and assure you that this matter will be prioritized until it is fully resolved.
Regards
Wetility Team
Best regards,
Wetility Energy's reply25 Aug 2025, 08:34
Official
Dear Ayesha,
We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. We appreciate your feedback and the chance to make things right.
Our team will review your query and make contact with you to address your concerns.
We appreciate your patience and assure you that this matter will be prioritized until it is fully resolved.
Regards
Wetility Team
We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. We appreciate your feedback and the chance to make things right.
Our team will review your query and make contact with you to address your concerns.
We appreciate your patience and assure you that this matter will be prioritized until it is fully resolved.
Regards
Wetility Team
Best regards,
AI
Ayesha I's updateReviewer Update
25 Aug 2025, 08:40This is the 1st time I've got such a prompt response from Wetility!! Eagerly await for this matter to be resolved.
AI
Ayesha I's update25 Aug 2025, 08:40
Reviewer Update
This is the 1st time I've got such a prompt response from Wetility!! Eagerly await for this matter to be resolved.
AI
Ayesha I's updateReviewer Update
27 Aug 2025, 19:13A huge thanks to Wetility for finally sorting our issue out! A pity I needed to reach you guys through Hello Peter nevertheless, many thanks.
AI
Ayesha I's update27 Aug 2025, 19:13
Reviewer Update
A huge thanks to Wetility for finally sorting our issue out! A pity I needed to reach you guys through Hello Peter nevertheless, many thanks.
Wetility Energy's replyOfficial
28 Aug 2025, 11:09Thank you, Ayesha. It truly is a pity, and please be assured that we always pay close attention to our customers — both on and outside of Hello Peter. If it seemed otherwise in this instance, we sincerely regret that.
We noticed that you have revised your review, and we are grateful for that. If you would consider posting a new review with a positive star rating, it would mean a great deal to us. It not only encourages our team but also motivates us to continue working swiftly and diligently for our clients.
Should you need any assistance, you are always welcome to reach us at ***gy Mon-Fri 8am-5pm for general queries or *** Mon-Sun 07:30am-10pm for technical support.
Regards
Wetility Team
We noticed that you have revised your review, and we are grateful for that. If you would consider posting a new review with a positive star rating, it would mean a great deal to us. It not only encourages our team but also motivates us to continue working swiftly and diligently for our clients.
Should you need any assistance, you are always welcome to reach us at ***gy Mon-Fri 8am-5pm for general queries or *** Mon-Sun 07:30am-10pm for technical support.
Regards
Wetility Team
Best regards,
Wetility Energy's reply28 Aug 2025, 11:09
Official
Thank you, Ayesha. It truly is a pity, and please be assured that we always pay close attention to our customers — both on and outside of Hello Peter. If it seemed otherwise in this instance, we sincerely regret that.
We noticed that you have revised your review, and we are grateful for that. If you would consider posting a new review with a positive star rating, it would mean a great deal to us. It not only encourages our team but also motivates us to continue working swiftly and diligently for our clients.
Should you need any assistance, you are always welcome to reach us at ***gy Mon-Fri 8am-5pm for general queries or *** Mon-Sun 07:30am-10pm for technical support.
Regards
Wetility Team
We noticed that you have revised your review, and we are grateful for that. If you would consider posting a new review with a positive star rating, it would mean a great deal to us. It not only encourages our team but also motivates us to continue working swiftly and diligently for our clients.
Should you need any assistance, you are always welcome to reach us at ***gy Mon-Fri 8am-5pm for general queries or *** Mon-Sun 07:30am-10pm for technical support.
Regards
Wetility Team
Best regards,