AR
Amith R

1 reviews | Active since Jul 2011

30 Oct 2024, 17:09

Wetility is dangerous! They do not care

Don't ever use Wetility. They installed my system incorrectly whereby most of the appliances blew up in my home and multiple lighting! This installation was so dangerous it could have killed one of my family members! Since 8th October I'm being given the runaround and the Wetility staff do not take calls. I'm shocked at the level of disregard Wetility has for its customers.

0
Replies (3)
Wetility Energy
Wetility Energy's reply30 Oct 2024, 18:47
Official
Hi Amith, 

Thank you for sharing your feedback. 

We apologize for the issues you've encountered with your system installation. We take these concerns seriously, and our team is taking the necessary steps to address your challenges.

Please expect a member of our team to contact you directly to address any outstanding concerns. We appreciate your patience as we work to ensure your system meets your expectations. 
AR
Amith R's update30 Oct 2024, 18:51
Reviewer Update
Hi Wetility, please do not lie to me that a team member will contact me. I'm still out of pocket for appliances I had to replace, etc and there is absolutely no sense of concern from Wetility. I am taking this up with my lawyer and whatever regulatory bodies. A compliance certificate was issued but the installation was dangerous! Unacceptable
Wetility Energy
Wetility Energy's reply04 Nov 2024, 14:41
Official
We definitely understand and share your concerns, this will definitely be resolved.