HVDL
Hein Van Der Lith
1 reviews | Active since Jan 2023
07 Jun 2026, 10:05
Wetility - Bad service, bad bad system
The system is not working. They do not answer calls. Very expensive and no service
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Replies (1)
Wetility Energy's replyOfficial
08 Jun 2026, 07:31Dear Hein,
Thank you for your valued feedback. We are sorry to hear that you are not satisfied with your system performance and service. We understand our Aftermarket team has already made contact with you. However, one of our Customer Experience associates will contact you during the course of today to better understand your concerns, and assist where possible.
For any further assistance, please log a ticket directly from your Wetility app by tapping on "Settings" --> "Report an issue", fill in all the details, and tap "Submit". You may also contact ***gy (Mon–Fri, 08:00–17:00) or call us at *** (Mon–Sun, 07:30–22:00).
Best regards,
Wetility Team
Thank you for your valued feedback. We are sorry to hear that you are not satisfied with your system performance and service. We understand our Aftermarket team has already made contact with you. However, one of our Customer Experience associates will contact you during the course of today to better understand your concerns, and assist where possible.
For any further assistance, please log a ticket directly from your Wetility app by tapping on "Settings" --> "Report an issue", fill in all the details, and tap "Submit". You may also contact ***gy (Mon–Fri, 08:00–17:00) or call us at *** (Mon–Sun, 07:30–22:00).
Best regards,
Wetility Team
Wetility Energy's reply08 Jun 2026, 07:31
Official
Dear Hein,
Thank you for your valued feedback. We are sorry to hear that you are not satisfied with your system performance and service. We understand our Aftermarket team has already made contact with you. However, one of our Customer Experience associates will contact you during the course of today to better understand your concerns, and assist where possible.
For any further assistance, please log a ticket directly from your Wetility app by tapping on "Settings" --> "Report an issue", fill in all the details, and tap "Submit". You may also contact ***gy (Mon–Fri, 08:00–17:00) or call us at *** (Mon–Sun, 07:30–22:00).
Best regards,
Wetility Team
Thank you for your valued feedback. We are sorry to hear that you are not satisfied with your system performance and service. We understand our Aftermarket team has already made contact with you. However, one of our Customer Experience associates will contact you during the course of today to better understand your concerns, and assist where possible.
For any further assistance, please log a ticket directly from your Wetility app by tapping on "Settings" --> "Report an issue", fill in all the details, and tap "Submit". You may also contact ***gy (Mon–Fri, 08:00–17:00) or call us at *** (Mon–Sun, 07:30–22:00).
Best regards,
Wetility Team