BG
Byron G
1 reviews | Active since Nov 2019
01 Feb 2025, 07:39
Wetility aftermarket NON-support
Aftermarket support and communication is shocking! The App itself is even worse!! Not even near any of the other companies apps. I want to change how much Eskom charges my battery etc.. and it says sorry can't do it the system/plant is offline but it is clearly online. Don't waste your money!
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Wetility Energy's replyOfficial
01 Feb 2025, 09:43Hi Byron,
We’re sorry to hear about your experience.
Your concerns about the app and aftermarket support have been noted, and a team member has been assigned to investigate the issues.
We appreciate your feedback and will work on improving our service.
We’re sorry to hear about your experience.
Your concerns about the app and aftermarket support have been noted, and a team member has been assigned to investigate the issues.
We appreciate your feedback and will work on improving our service.
Wetility Energy's reply01 Feb 2025, 09:43
Official
Hi Byron,
We’re sorry to hear about your experience.
Your concerns about the app and aftermarket support have been noted, and a team member has been assigned to investigate the issues.
We appreciate your feedback and will work on improving our service.
We’re sorry to hear about your experience.
Your concerns about the app and aftermarket support have been noted, and a team member has been assigned to investigate the issues.
We appreciate your feedback and will work on improving our service.