MK
Marise K
1 reviews | Active since Feb 2017
21 Mar 2026, 17:08
VERY UNHAPPY WITH AFTER SERVICE
I actually want to give a 0 or no star.
We had solar panels put in 1 month ago, They worked on our DV board and 3 weeks back our lights tripped. We have been sitting and waiting for a Technician ever since. We have had no hot water and our oven doesn't go on either for the past 3 weeks. I have asked for the matter to be escalated, to no avail. Please don't use this company.
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Wetility Energy's replyOfficial
23 Mar 2026, 10:02Good day Marise,
Thank you for your feedback. We're very sorry to hear about the issues you've been experiencing.
Your query has been escalated to the relevant team for further assistance.
For any further assistance, please log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. Alternatively, please contact us on *** or email us on ***gy (Mon-Fri 8:00-17:00).
Best regards,
Wetility Team
Thank you for your feedback. We're very sorry to hear about the issues you've been experiencing.
Your query has been escalated to the relevant team for further assistance.
For any further assistance, please log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. Alternatively, please contact us on *** or email us on ***gy (Mon-Fri 8:00-17:00).
Best regards,
Wetility Team
Wetility Energy's reply23 Mar 2026, 10:02
Official
Good day Marise,
Thank you for your feedback. We're very sorry to hear about the issues you've been experiencing.
Your query has been escalated to the relevant team for further assistance.
For any further assistance, please log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. Alternatively, please contact us on *** or email us on ***gy (Mon-Fri 8:00-17:00).
Best regards,
Wetility Team
Thank you for your feedback. We're very sorry to hear about the issues you've been experiencing.
Your query has been escalated to the relevant team for further assistance.
For any further assistance, please log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. Alternatively, please contact us on *** or email us on ***gy (Mon-Fri 8:00-17:00).
Best regards,
Wetility Team