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Elma D

1 reviews | Active since Oct 2012

27 Nov 2025, 19:18

Very happy with service and system

Very happy with service and system. Follow up communication is good, but then they don't get back with feedback regarding a query.

0
Replies (1)
Wetility Energy
Wetility Energy's reply27 Nov 2025, 21:13
Official
Dear Elma , 
 Thank you so much for your kind words and for sharing your experience! We're glad to hear that you're enjoying your system. Thank you as well for the valuable feedback regarding follow ups. It helps us improve. 
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
For any urgent assistance, you can log a ticket from your Wetility app by tapping on the chat bubble, filling in all the necessary details, and tapping submit. You can also contact our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or call us at *** (Mon–Sun, 07:30–22:00).
Best Regards,Wetility Team