Very disappointing

I have had this installation for nearly 1 year. I have been with out power for multiple months on end having to rely on eskom since my inverter does not work, had batteries fail, inverters replaced and still the units underperforms. Logged tickets go weeks and months with out reply and promises are broken regularly. I am given the same reply when they do get back to me saying its Eskom over voltage causing it and i should contact Eskom. I laugh at this. If this is a know problem then why not do something about it. The app is incorrect most times and i am sure i cant trust what it is saying. I have now come to Hello Peter to let everyone know that in my opinion dont get involved.