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Nadia N
1 reviews | Active since Jun 2019
02 Feb 2026, 18:38
Today for some reason the solar system stopped working and I called the support desk
Today for some reason the solar system stopped working and I called the support desk. A lady, Oreneilwe , assisted me with such professionalism and patience. She knew the product well and was able to get the power up and running in no time.
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Replies (1)
Wetility Energy's replyOfficial
02 Feb 2026, 19:40Dear Nadia,
Thank you so much for the great feedback! 🌟 We’re thrilled to hear that Oreneilwe assisted you so professionally and got your power back up quickly — we’ll be sure to pass this on to her.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
Thank you so much for the great feedback! 🌟 We’re thrilled to hear that Oreneilwe assisted you so professionally and got your power back up quickly — we’ll be sure to pass this on to her.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards
Wetility Team
Wetility Energy's reply02 Feb 2026, 19:40
Official
Dear Nadia,
Thank you so much for the great feedback! 🌟 We’re thrilled to hear that Oreneilwe assisted you so professionally and got your power back up quickly — we’ll be sure to pass this on to her.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
Thank you so much for the great feedback! 🌟 We’re thrilled to hear that Oreneilwe assisted you so professionally and got your power back up quickly — we’ll be sure to pass this on to her.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards
Wetility Team