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Theo Madoda.sefuba
1 reviews | Active since Nov 2025
29 Nov 2025, 12:14
They provide excelle...
They provide excellent and quality service but there is room for improvement in call management and response time.
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Replies (1)
Wetility Energy's replyOfficial
29 Nov 2025, 12:16Dear Theo,
Thank you so much for your kind words and for sharing your experience! Your feedback helps us improve in our services to all our clients.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
For any urgent assistance, you can log a ticket from your Wetility app by tapping on the chat bubble, filling in all the necessary details, and tapping submit. You can also contact our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or call us at *** (Mon–Sun, 07:30–22:00).
Welcome to the Wetility Family!
Best Regards,
Wetility Team
Wetility Energy's reply29 Nov 2025, 12:16
Official
Dear Theo,
Thank you so much for your kind words and for sharing your experience! Your feedback helps us improve in our services to all our clients.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
For any urgent assistance, you can log a ticket from your Wetility app by tapping on the chat bubble, filling in all the necessary details, and tapping submit. You can also contact our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or call us at *** (Mon–Sun, 07:30–22:00).
Welcome to the Wetility Family!
Best Regards,
Wetility Team