MN
Mthobisi N
1 reviews | Active since Dec 2017
31 Jul 2025, 17:38
Power outages
I had an issue after my solar installation and being ignored by Trevor and the installers he used, thanks to Bhekani and Tumi who went an extra mile even took time from his leave(Bhekani) and even working after hours (Tumi) making sure she tends to me even when I call at night my issue was finally resolved. I really appreciate the effort you put in ensuring that my case was resolved
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Wetility Energy's replyOfficial
31 Jul 2025, 18:52Dear Mthobisi
Thank you so much for taking the time to share your experience. While we sincerely regret the initial challenges you faced after your solar installation, we are truly grateful for your patience and for giving us the opportunity to make things right.
Thank you so much for taking the time to share your experience. While we sincerely regret the initial challenges you faced after your solar installation, we are truly grateful for your patience and for giving us the opportunity to make things right.
It’s heartening to hear that Bhekani and I were able to support you and ensure your concerns were fully addressed. We’re committed to delivering excellent service, and feedback like yours reminds us why that commitment matters.
Please don’t hesitate to reach out should you need any further assistance in the future on ***gy Mon-Fri 8am-5pm and for technical assistance Mon-Sun 7:30am--10pm.
As part of the Wetility family, you can also benefit from our referral program! When your referral installs a system with us, you’ll receive R2,000 + an air fryer, or R3,000 if you prefer a cash-only reward. Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
Regards
Wetility Team
As part of the Wetility family, you can also benefit from our referral program! When your referral installs a system with us, you’ll receive R2,000 + an air fryer, or R3,000 if you prefer a cash-only reward. Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
Regards
Wetility Team
Wetility Energy's reply31 Jul 2025, 18:52
Official
Dear Mthobisi
Thank you so much for taking the time to share your experience. While we sincerely regret the initial challenges you faced after your solar installation, we are truly grateful for your patience and for giving us the opportunity to make things right.
Thank you so much for taking the time to share your experience. While we sincerely regret the initial challenges you faced after your solar installation, we are truly grateful for your patience and for giving us the opportunity to make things right.
It’s heartening to hear that Bhekani and I were able to support you and ensure your concerns were fully addressed. We’re committed to delivering excellent service, and feedback like yours reminds us why that commitment matters.
Please don’t hesitate to reach out should you need any further assistance in the future on ***gy Mon-Fri 8am-5pm and for technical assistance Mon-Sun 7:30am--10pm.
As part of the Wetility family, you can also benefit from our referral program! When your referral installs a system with us, you’ll receive R2,000 + an air fryer, or R3,000 if you prefer a cash-only reward. Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
Regards
Wetility Team
As part of the Wetility family, you can also benefit from our referral program! When your referral installs a system with us, you’ll receive R2,000 + an air fryer, or R3,000 if you prefer a cash-only reward. Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
Regards
Wetility Team