HVDL
Hein Van Der Lith
1 reviews | Active since Jan 2023
08 Jan 2026, 16:28
Poor service, system not working as promised
Poor service. System is not working correctly. Never ger to talk to a person, always just want you to write and then demand money for their System charging from the Municipal power Qould actually want to cancel the agreement if this keep on
Helpful (0)
Replies (2)0
Replies (2)
Wetility Energy's replyOfficial
08 Jan 2026, 16:39Dear Hein,
hank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must feel. Please note that your system is currently performing within the contractual specifications; however, we would genuinely appreciate the opportunity to engage with you directly, review your concerns in detail, and address them properly.
For urgent assistance, please log a ticket via the Wetility app by tapping on the Chat Bubble, so we can investigate and support you accordingly. Alternatively, please contact our Helpdesk at ***gy (Monday to Friday, 08:00–17:00) or call *** (Monday to Sunday, 07:30–22:00).
Regards
Wetility Team
hank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must feel. Please note that your system is currently performing within the contractual specifications; however, we would genuinely appreciate the opportunity to engage with you directly, review your concerns in detail, and address them properly.
For urgent assistance, please log a ticket via the Wetility app by tapping on the Chat Bubble, so we can investigate and support you accordingly. Alternatively, please contact our Helpdesk at ***gy (Monday to Friday, 08:00–17:00) or call *** (Monday to Sunday, 07:30–22:00).
Regards
Wetility Team
Wetility Energy's reply08 Jan 2026, 16:39
Official
Dear Hein,
hank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must feel. Please note that your system is currently performing within the contractual specifications; however, we would genuinely appreciate the opportunity to engage with you directly, review your concerns in detail, and address them properly.
For urgent assistance, please log a ticket via the Wetility app by tapping on the Chat Bubble, so we can investigate and support you accordingly. Alternatively, please contact our Helpdesk at ***gy (Monday to Friday, 08:00–17:00) or call *** (Monday to Sunday, 07:30–22:00).
Regards
Wetility Team
hank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must feel. Please note that your system is currently performing within the contractual specifications; however, we would genuinely appreciate the opportunity to engage with you directly, review your concerns in detail, and address them properly.
For urgent assistance, please log a ticket via the Wetility app by tapping on the Chat Bubble, so we can investigate and support you accordingly. Alternatively, please contact our Helpdesk at ***gy (Monday to Friday, 08:00–17:00) or call *** (Monday to Sunday, 07:30–22:00).
Regards
Wetility Team
HVDL
Hein Van Der Lith's updateReviewer Update
08 Jan 2026, 17:31Please provide me with a number to call
HVDL
Hein Van Der Lith's update08 Jan 2026, 17:31
Reviewer Update
Please provide me with a number to call