SM
Sibusiso M
1 reviews | Active since Oct 2016
02 Jun 2025, 12:20
Poor installation
On the 7th May I complained to Nadia about a roof tile that was not put back in place properly during installation of the system, I am still waiting for that matter to be resolved.
Helpful (0)
Replies (1)0
Replies (1)
Wetility Energy's replyOfficial
02 Jun 2025, 15:27Dear Sibusiso,
Thank you for bringing this to our attention. We sincerely apologize for the delay in resolving the issue with the roof tile following your system installation. This isn’t the experience we aim to provide, and we understand your frustration.
Please rest assured that we are reviewing the matter and will prioritise getting it resolved as soon as possible. You can reach our support team at ***gy or call us on *** (Monday to Sunday). We’re here to help and committed to finding a fair and respectful resolution.
Best regards,
Wetility Team
Thank you for bringing this to our attention. We sincerely apologize for the delay in resolving the issue with the roof tile following your system installation. This isn’t the experience we aim to provide, and we understand your frustration.
Please rest assured that we are reviewing the matter and will prioritise getting it resolved as soon as possible. You can reach our support team at ***gy or call us on *** (Monday to Sunday). We’re here to help and committed to finding a fair and respectful resolution.
Best regards,
Wetility Team
Wetility Energy's reply02 Jun 2025, 15:27
Official
Dear Sibusiso,
Thank you for bringing this to our attention. We sincerely apologize for the delay in resolving the issue with the roof tile following your system installation. This isn’t the experience we aim to provide, and we understand your frustration.
Please rest assured that we are reviewing the matter and will prioritise getting it resolved as soon as possible. You can reach our support team at ***gy or call us on *** (Monday to Sunday). We’re here to help and committed to finding a fair and respectful resolution.
Best regards,
Wetility Team
Thank you for bringing this to our attention. We sincerely apologize for the delay in resolving the issue with the roof tile following your system installation. This isn’t the experience we aim to provide, and we understand your frustration.
Please rest assured that we are reviewing the matter and will prioritise getting it resolved as soon as possible. You can reach our support team at ***gy or call us on *** (Monday to Sunday). We’re here to help and committed to finding a fair and respectful resolution.
Best regards,
Wetility Team