Poor customer service, I have had an issue for more than a week and they are not taking any priority to it

Dear Mthobisi

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced. We understand how important timely support is, especially when it impacts your tenants.

Please rest assured that we’re looking into the status of your issue as a priority and will be in touch with you today to provide an update and work toward a resolution.

We appreciate your patience and the opportunity to make things right.

Kind regards,

Wetility Team