VW
Velile W
1 reviews | Active since Apr 2015
03 Jun 2025, 19:20
Poor and utterly disappointing service.
I have not been able to view the solar activity from the wetility app for about 2 to 3 months now and despite sending several emails to wetility there's been zero responds from them let alone acknowledgement of my emails.
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Replies (1)
Wetility Energy's replyOfficial
03 Jun 2025, 20:28Hi Velile,
We are sorry to hear about this poor experience. This is not the standard that we strive to achieve. We have escalated the matter internally and we will get this sorted for you as soon as possible.
You can also log a ticket through the app itself in future.
Regards,
The Wetility Team
We are sorry to hear about this poor experience. This is not the standard that we strive to achieve. We have escalated the matter internally and we will get this sorted for you as soon as possible.
You can also log a ticket through the app itself in future.
Regards,
The Wetility Team
Wetility Energy's reply03 Jun 2025, 20:28
Official
Hi Velile,
We are sorry to hear about this poor experience. This is not the standard that we strive to achieve. We have escalated the matter internally and we will get this sorted for you as soon as possible.
You can also log a ticket through the app itself in future.
Regards,
The Wetility Team
We are sorry to hear about this poor experience. This is not the standard that we strive to achieve. We have escalated the matter internally and we will get this sorted for you as soon as possible.
You can also log a ticket through the app itself in future.
Regards,
The Wetility Team