RL
Rene L
1 reviews | Active since Dec 2024
17 Dec 2024, 11:19
Poor aftermarket service
Poor aftermarket service. Neither the technicians nor account manager of our account answering their phones or takes forever to get back to me regarding a query that was raisedore than 2 weeks ago. Can definitely improve on their aftermarket service and response. Requested a tech to assist in coming out to check why a 5kw inverter in depleting a third of our battery at night. To date, no response from anyone.
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Wetility Energy's replyOfficial
18 Dec 2024, 08:23Dear Rene
We sincerely apologize for the delay in addressing your request. Please rest assured that your query is being treated with urgency. Client satisfaction is our top priority, and we are committed to improving our service to meet your expectations. Thank you for your patience and understanding.
Regards
Wetility
We sincerely apologize for the delay in addressing your request. Please rest assured that your query is being treated with urgency. Client satisfaction is our top priority, and we are committed to improving our service to meet your expectations. Thank you for your patience and understanding.
Regards
Wetility
Wetility Energy's reply18 Dec 2024, 08:23
Official
Dear Rene
We sincerely apologize for the delay in addressing your request. Please rest assured that your query is being treated with urgency. Client satisfaction is our top priority, and we are committed to improving our service to meet your expectations. Thank you for your patience and understanding.
Regards
Wetility
We sincerely apologize for the delay in addressing your request. Please rest assured that your query is being treated with urgency. Client satisfaction is our top priority, and we are committed to improving our service to meet your expectations. Thank you for your patience and understanding.
Regards
Wetility