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Gerda P
1 reviews | Active since Jan 2011
20 Mar 2026, 16:56
Oreneilwe and Bongiwe of Wetility went over and beyond to resolve the problem my solar system had staying logged in to the wifi
Oreneilwe and Bongiwe of Wetility went over and beyond to resolve the problem my solar system had staying logged in to the wifi. The Bluetooth worked fine, but it appears that my incoming wifi router was faulty. This was solved by a private technician as the Wetlity system was not the problem. After a year I am still very impressed with my Solar Panels.
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Wetility Energy's replyOfficial
23 Mar 2026, 09:50Dear Gerda,
Thank you very much for your positive feedback. We're so happy to hear That our team was able to assist you every step of the way.
Remember, as part of the Wetility Family, you can be rewarded for referring your friends & family. Simply go to this link ---> https://www.wetility.energy/refer-a-friend and enter their details.
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards
Wetility Team
Wetility Energy's reply23 Mar 2026, 09:50
Official
Dear Gerda,
Thank you very much for your positive feedback. We're so happy to hear That our team was able to assist you every step of the way.
Remember, as part of the Wetility Family, you can be rewarded for referring your friends & family. Simply go to this link ---> https://www.wetility.energy/refer-a-friend and enter their details.
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards
Wetility Team