NO ONE ANSWERS THE SUPPORT LINE. THEY DON'T CARE ABOUT THEIR CUSTOMERS

We have an issue with our system, which was installed just a couple of weeks ago. No one is answering the "24/7" support line. No one is responding to the WhatsApp messages. The technician who installed is all the way in Pretoria (we're South/East Johannesburg) and he can't come... Right now, we don't have electricity in the house, but we're paying!! Your Support is Non existent. The only lines that work are the sales lines. Once you've installed, they don't care about their customers.