Much Happier Client!!

I previously wrote a review and gave this company 1 star due to many issues we had. I tried to amend my review after the company responded positively to our complaint and managed to sort our problems. Due to the fact that I could not change my rating, I decided to write a new review:

So, I would like to give a final review on our interactions with and service from Wetility. I am happy to report that our issues have been sorted. We had a team of 3 arrive on the 3rd of April and stay until the 5th. They reinstalled all the inverters and made sure that everything worked as it should, even with power spikes from Eskom. After installation, they spent a whole day monitoring the system before they left.

It is easy to complain and write a report, but it is also important to report when the company has met and improved on expectations. I am very happy to now say that our system is working the way we expected it and I would like to thank the team (and manager) who handled it professionally and to our satisfaction. In fact, the new installation is better and neater than the original. I can now with confidence recommend this product and look forward to reaping the benefits of solar and say goodbye to load-shedding. A huge shout out to the TEAM. You know who you are. Thank you.