MH
Murique H
1 reviews | Active since Feb 2024
15 Feb 2024, 11:07
Lack in communication
I'm trying to contact them it have been a week without any response. I want to find out something about two different packages. I have tried email, Facebook and WhatsApp but no reply. The prices looks good against other companies but they have a lack in communication.
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Wetility Energy's replyOfficial
15 Feb 2024, 18:14 Hello Murique,
We apologize for the delay in our communication. We are committed to providing a great customer experience, and we sincerely apologize for any disappointment you may have experienced. Currently, we are facing exceptionally high demand for our products.
We believe that our sales team has already reached out to you, and they are actively assisting you in finding the best option for your solar power needs. Additionally, we appreciate your positive feedback regarding our competitive pricing.
We hope to welcome you to the Wetility family soon.
We apologize for the delay in our communication. We are committed to providing a great customer experience, and we sincerely apologize for any disappointment you may have experienced. Currently, we are facing exceptionally high demand for our products.
We believe that our sales team has already reached out to you, and they are actively assisting you in finding the best option for your solar power needs. Additionally, we appreciate your positive feedback regarding our competitive pricing.
We hope to welcome you to the Wetility family soon.
Wetility Energy's reply15 Feb 2024, 18:14
Official
Hello Murique,
We apologize for the delay in our communication. We are committed to providing a great customer experience, and we sincerely apologize for any disappointment you may have experienced. Currently, we are facing exceptionally high demand for our products.
We believe that our sales team has already reached out to you, and they are actively assisting you in finding the best option for your solar power needs. Additionally, we appreciate your positive feedback regarding our competitive pricing.
We hope to welcome you to the Wetility family soon.
We apologize for the delay in our communication. We are committed to providing a great customer experience, and we sincerely apologize for any disappointment you may have experienced. Currently, we are facing exceptionally high demand for our products.
We believe that our sales team has already reached out to you, and they are actively assisting you in finding the best option for your solar power needs. Additionally, we appreciate your positive feedback regarding our competitive pricing.
We hope to welcome you to the Wetility family soon.