Installment goes up with no escalation on contract ,roof leaks ,no response from many within the organisation Poor service attendance system doesnt deliver what is in the contract

I took up a PPA agreement with this company and since day one i have had numerous issues which i have escalated to many individuals in their organisation till today no one has responded to my satisfaction .My issues are post installation the roof is leaking which i reported in January 2026 despite our own effords to close this up the issue persists .My monthly instalment has gone up with no explanation and i have reached out to Shaniel and Sherizaan til today i dont have a straight answer and have not been refunded ,The system was to provide 1000kw units monthly and since inception it has not even delivered 60% of this which has resulted in a high eskom bill plus a PPA agreement basically there is no benefit ,this has been raised several times till today no response .I am on a 36 month contract which has run for 11months and the fustrations on this system outway what was promised ,in this 11months no one has even come once to check why the system is underperforming .

i would not recommend this company to anyone infact save yourself the headache