IS
Ipeleng S
1 reviews | Active since Jan 2025
20 Feb 2025, 15:45
In general I will say I received the best service from the day I interacted with Wetility
In general I will say I received the best service from the day I interacted with Wetility. The consultant at the call center Rebecca is the best. Her patience and professionalism is on another level. I was impressed by how she communicated with me throughout the process. At times I was communicating with her after hours and she never complained. The team that came for installation was so professional and helpful. They went an extra mile to ensure that we everything is working well before they left. The whole process took less than 10 days. Thank you Wetility, I'm a happy client😊
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Replies (2)0
Replies (2)
Wetility Energy's replyOfficial
20 Feb 2025, 16:20Hi Ipeleng,
Thank you for your wonderful feedback! We're delighted to hear that Rebecca and the team provided exceptional service throughout your journey with Wetility.
Enjoy your solar-powered home! 😊💚⚡
Thank you for your wonderful feedback! We're delighted to hear that Rebecca and the team provided exceptional service throughout your journey with Wetility.
Enjoy your solar-powered home! 😊💚⚡
Wetility Energy's reply20 Feb 2025, 16:20
Official
Hi Ipeleng,
Thank you for your wonderful feedback! We're delighted to hear that Rebecca and the team provided exceptional service throughout your journey with Wetility.
Enjoy your solar-powered home! 😊💚⚡
Thank you for your wonderful feedback! We're delighted to hear that Rebecca and the team provided exceptional service throughout your journey with Wetility.
Enjoy your solar-powered home! 😊💚⚡
Wetility Energy's replyOfficial
24 Feb 2025, 10:18Dear Ipeleng
Thank you so much for sharing your wonderful experience with Wetility! 😊 We're absolutely delighted to hear that Rebecca and our installation team provided you with exceptional service. Customer satisfaction is at the heart of everything we do, and it's truly rewarding to know that our team's professionalism, dedication, and extra effort made a positive impact on your journey with us.
We appreciate your trust in Wetility, and we’re so happy to have you as part of our community. If you ever need any assistance in the future, we’re just a call away. Enjoy your new system, and thank you for being a valued customer! 💛⚡
Wetility Energy's reply24 Feb 2025, 10:18
Official
Dear Ipeleng
Thank you so much for sharing your wonderful experience with Wetility! 😊 We're absolutely delighted to hear that Rebecca and our installation team provided you with exceptional service. Customer satisfaction is at the heart of everything we do, and it's truly rewarding to know that our team's professionalism, dedication, and extra effort made a positive impact on your journey with us.
We appreciate your trust in Wetility, and we’re so happy to have you as part of our community. If you ever need any assistance in the future, we’re just a call away. Enjoy your new system, and thank you for being a valued customer! 💛⚡