M
Mthwakazi
1 reviews | Active since Mar 2026
06 Mar 2026, 10:34
I had a billing prob...
I had a billing problem, with the company, luckily it was sorted professionally and quickly by juliet, thanks
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Replies (1)
Wetility Energy's replyOfficial
06 Mar 2026, 11:11Dear Mthwakazi,
Thank you for the excellent feedback - we're very happy to hear that Juliet was able to assist you in a professional & fast manner.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards Wetility Team
Thank you for the excellent feedback - we're very happy to hear that Juliet was able to assist you in a professional & fast manner.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards Wetility Team
Wetility Energy's reply06 Mar 2026, 11:11
Official
Dear Mthwakazi,
Thank you for the excellent feedback - we're very happy to hear that Juliet was able to assist you in a professional & fast manner.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards Wetility Team
Thank you for the excellent feedback - we're very happy to hear that Juliet was able to assist you in a professional & fast manner.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards Wetility Team