1 reviews | Active since Oct 2022
Horrible after sales experience I regret installing this
If i could give a 0 I would The sales part is a breeze we everything was done within schedule it took less than 3 days for everything to be done. Now is my 4th day waiting for a technician.. 2 days after instillation I noticed that every 5 minutes my main eskom box trips and inverter kicks in, this happens every other minute imagine loadshedding every 5 minutes lasting 1 minute, imagine how strained my appliances are going to be. My heart is sore as I believed in this product they sell it like it's christmas. I really need a technician dispatched as this could damage my appliances and i will take the matter further should anything happen to my house, I haven't even had this for a week but I m already regretting. You cannot have post installation complaints and drag your feet people could lose their houses due to fire started by the faulty wiring you did. I never had any issues with my DB box until you worked on it. SORT THIS OUT ASAP
Thank you for your feedback. We're sorry to hear about the issues you're experiencing. We take these concerns seriously and are looking into the matter. A member of our team will be in touch shortly to address your concerns.
Thank you for your feedback. We're sorry to hear about the issues you're experiencing. We take these concerns seriously and are looking into the matter. A member of our team will be in touch shortly to address your concerns.
