BB
Brian B

1 reviews | Active since Apr 2026

18 Apr 2026, 11:23

Good day, I recently made use of your services and was assisted by Bongani

Good day, I recently made use of your services and was assisted by Bongani. I would like to commend him for his professionalism, patience, and efficiency. He guided me through the process quickly and made the experience seamless. Earlier that morning, I had interacted with another consultant, but unfortunately the communication was not as clear and the assistance was not as effective. Bongani, however, stood out and provided exceptional service. I truly believe he would be an excellent resource in helping train other consultants, as his approach and customer care are outstanding. Thank you.

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Replies (1)
Wetility Energy
Wetility Energy's reply20 Apr 2026, 08:01
Official
Dear Brian,

Thank you for the great feedback! We’re glad Bongani could assist and ensure everything is running smoothly, and that his professionalism & customer care stood out for you. We will be sure to share this feedback with him! 

Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding

If you ever need urgent assistance, you can log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).

Best regards,
Wetility Team