1 reviews | Active since Mar 2010
Frustrated with Wetility Solar Panels
It hasn’t even been a full two months since we installed the Wetility solar panels and I am having massive problems with it tripping our electricity frequently. I have called numerous times and they are so relaxed about the issue such that despite having the issue recurring for over two weeks no one has been sent to our house to assist. The support number hardly gets answered. If you want to keep your appliances and house safe from possible fire due to this constant tripping, DO NOT USE them. Rather find people who know what they are doing with good after sales support when issues arise. I am exploring my options to remove this from our property due to the headache it’s causing us, save yourself the trouble.
Thank you for your feedback, and we're sorry to hear about the difficulties you’re experiencing with your system. We understand how frustrating the frequent tripping and delayed responses have been, especially given the safety concerns involved.We’re committed to resolving this for you as quickly as possible. We’ll ensure that a technician addresses the issue thoroughly. Your safety and satisfaction are top priorities for us, and we’re here to make things right.Thank you for your patience.
Thank you for your feedback, and we're sorry to hear about the difficulties you’re experiencing with your system. We understand how frustrating the frequent tripping and delayed responses have been, especially given the safety concerns involved.We’re committed to resolving this for you as quickly as possible. We’ll ensure that a technician addresses the issue thoroughly. Your safety and satisfaction are top priorities for us, and we’re here to make things right.Thank you for your patience.