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1 reviews | Active since Oct 2025

29 Oct 2025, 17:14

From the installation - professional and efficient team

From the installation - professional and efficient team. Neat, tidy work and follow through. Then to integration of AI, App install and understanding of backend support and management of system. Also find that as intricate as the system is, one does not have any challenges and it comes with alot of peace of mind before, during and after loadshedding. I check in on the app weekly to see that all in order, but even that, any issues or just a simple question, they are a call away. Would definitely recommend this system.

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Replies (1)
Wetility Energy
Wetility Energy's reply29 Oct 2025, 17:19
Official
Dear Shybon, 

Thank you so much for your thoughtful feedback! We’re delighted to hear that you had such a smooth experience from installation through to using the app and backend support. It’s wonderful to know your system is giving you peace of mind — that’s exactly what we strive for!
For any urgent assistance, please contact our Helpdesk at ***gy (Monday–Friday, 08:00–17:00), call us at *** (Monday–Sunday, 07:30–22:00), or log a ticket directly from your Wetility app by tapping on the Chat bubble, for quick support.

Best regards, 
Wetility Team