1 reviews | Active since Jan 2011
First of all I want to commend Nadia Heyns for always being just a message away
First of all I want to commend Nadia Heyns for always being just a message away. Once I enquired getting my credit rated was done quickly, and hsving my premises and roof structure checkrd as well. Installation took a day and all was done neat and tidy. The system was working from day one. On the aftercare side some improvements must be made. Getting a link and getting hooked up onto the app can be gone much more efficiently. It was sorted out eventually, but not until some serious calls had been made. I recommended my system to a friend , who signed up immediately, and in return I received R1000, another air fryer and two extra panels, pronto. The only sad bit is again that the aftercare service is lagging, they do not have their app link yet and feedback from customer afterservice is poor. So salespeople and installers wonderful, but the customer care could be better.
Thank you for your feedback and for recommending Wetility!
We’re glad you had a smooth installation experience and appreciate your recognition of Nadia and the team. We also take your concerns about aftercare seriously and will work on improving our service.
Thank you for your feedback and for recommending Wetility!
We’re glad you had a smooth installation experience and appreciate your recognition of Nadia and the team. We also take your concerns about aftercare seriously and will work on improving our service.
