MM
Mataywa M
1 reviews | Active since Mar 2026
20 Mar 2026, 21:56
Fast and efficient service from Wetility! I logged an app issue and got a call-back within hours
Fast and efficient service from Wetility! I logged an app issue and got a call-back within hours. The technician even stayed on top of it by handing me over to an after-hours specialist who helped me fix the problem step-by-step.
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Replies (1)
Wetility Energy's replyOfficial
23 Mar 2026, 09:51Dear Mataywa,
Thank you very much for your positive feedback. We're so happy to hear that our team was able to assist you step by step, even after hours!
Remember, as part of the Wetility Family, you can be rewarded for referring your friends & family. Simply go to this link ---> https://www.wetility.energy/refer-a-friend and enter their details.
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards
Wetility Team
Wetility Energy's reply23 Mar 2026, 09:51
Official
Dear Mataywa,
Thank you very much for your positive feedback. We're so happy to hear that our team was able to assist you step by step, even after hours!
Remember, as part of the Wetility Family, you can be rewarded for referring your friends & family. Simply go to this link ---> https://www.wetility.energy/refer-a-friend and enter their details.
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards
Wetility Team