TK
Tshepo K

1 reviews | Active since Aug 2020

20 Mar 2026, 10:02

Excellent work

I’ve had a really good experience with Wetility. Their service has made my electricity setup so much more reliable and stress-free. Everything just runs smoothly now, and I don’t have to think twice about whether things will work when I need them.

The setup was quick and straightforward, and their team was great to deal with from start to finish. A big shoutout to the sales agent Adam Jeffer who helped me—he was professional, patient, and really knew their stuff. They took the time to understand my needs, explained everything clearly, and made the whole process feel easy and comfortable. You can tell they genuinely care about helping customers make the right choice. Secondly, the inspection guy made an appointment to come and do a site inspection, that was highly appreciated. This inspection was done by Donald, forgot to ask for the surname, but he was great with his ****orker. After a couple of days delivery was made by Letlhogonolo Set hole, I'd hoped he made an appointment to prior to the actual day 'cause I wasn't available on the day. Had to make plans for the day to accommodate them, that was not ok on their part. The installation went well, done by Donald again and his ****orkers. They did an excellent job, but still waiting for my CoC certificate. I hope all these people are recognised and told about my appreciation on their job that was done well

0
Replies (1)
Wetility Energy
Wetility Energy's reply23 Mar 2026, 09:49
Official
Dear Tshepo, 

Thank you very much for your positive feedback. We're so happy to hear you've had a great experience from the start. 
 Remember, as part of the Wetility Family, you can be rewarded for referring your friends & family. Simply go to this link --->  https://www.wetility.energy/refer-a-friend and enter their details. 
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble (or "Settings" > "Report an issue"), fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards Wetility Team