1 reviews | Active since Oct 2026
Excellent Service from Bongani at Wetility
Excellent Service from Bongani : Wetility Support
I had an issue with the battery for my Excellent Service from Bongani
I had an issue with the battery for my solar system, as it had stopped charging, and Bongani was incredibly helpful in assisting me with the problem.
From the outset, Bongani demonstrated a high level of professionalism, technical knowledge, and commitment to customer service. What stood out most was his willingness to go out of his way to assist and ensure that the issue was properly understood and addressed.
His knowledge of solar systems and the possible causes of the battery not charging was exceptional. He was able to explain the issue clearly and provided practical guidance throughout the process. It was evident that he genuinely wanted to help rather than simply provide a quick answer.
I really appreciate the time, effort and patience he put into assisting me. Bongani is a true professional who takes pride in his work and goes the extra mile.
Dear Alister,
Thank you very much for your valuable feedback. We are delighted to hear Bongani has been of good service to you. We'll pass along your kind words.
Remember, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
If you ever need urgent assistance, you can log a ticket from your Wetility app (Settings -> Report an issue).
Best regards,
Wetility Team
Dear Alister,
Thank you very much for your valuable feedback. We are delighted to hear Bongani has been of good service to you. We'll pass along your kind words.
Remember, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding.
If you ever need urgent assistance, you can log a ticket from your Wetility app (Settings -> Report an issue).
Best regards,
Wetility Team
