EC
Eduardo C
1 reviews | Active since Mar 2024
08 Mar 2026, 12:53
Don’t keep to appointments
Twice I have been given installation dates and they didn’t pitch up for installation but they didn’t even the decency to let me know . Phoned Boitumelo from WETILITY to let her know of my dissatisfaction very early in the morning and she told me she would sort it out and phone me back during the course of the day she also didn’t keep her promise . Instead of spending so much on advertising rather spend on customer service
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Replies (1)Wetility Energy's replyOfficial
08 Mar 2026, 17:53Dear Eduardo,
We’re really sorry to read this and understand how frustrating it must be if appointments are not kept.
Your concern has been forwarded to the relevant department for further assistance.
For any other urgent assistance, reach out to ***gy (Mon-Fri 08:00-17:00).
Best regards, Wetility Team
We’re really sorry to read this and understand how frustrating it must be if appointments are not kept.
Your concern has been forwarded to the relevant department for further assistance.
For any other urgent assistance, reach out to ***gy (Mon-Fri 08:00-17:00).
Best regards, Wetility Team
Wetility Energy's reply08 Mar 2026, 17:53
Official
Dear Eduardo,
We’re really sorry to read this and understand how frustrating it must be if appointments are not kept.
Your concern has been forwarded to the relevant department for further assistance.
For any other urgent assistance, reach out to ***gy (Mon-Fri 08:00-17:00).
Best regards, Wetility Team
We’re really sorry to read this and understand how frustrating it must be if appointments are not kept.
Your concern has been forwarded to the relevant department for further assistance.
For any other urgent assistance, reach out to ***gy (Mon-Fri 08:00-17:00).
Best regards, Wetility Team
