SS
Selwyn S
1 reviews | Active since May 2025
12 Aug 2025, 10:47
DISAPPOINTING SERVICE
No answers to queries that I addressed weeks ago I am very disappointed in the after service I am receiving from this company
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Replies (3)0
Replies (3)
Wetility Energy's replyOfficial
12 Aug 2025, 10:55Dear Selwyn,
Thank you very much for your feedback. We are very sorry to hear that you are disappointed in the service.
Please note this has been raised internally, and we aim to resolve your query as soon as possible.
If you need any further assistance, we're always here to help, just reach out to us on ***gy Mon-Fri 8am-5pm. And for technical assistance please contact us on *** Mon-Sun 7:30am-10pm.
Regards,
Wetility Team
Thank you very much for your feedback. We are very sorry to hear that you are disappointed in the service.
Please note this has been raised internally, and we aim to resolve your query as soon as possible.
If you need any further assistance, we're always here to help, just reach out to us on ***gy Mon-Fri 8am-5pm. And for technical assistance please contact us on *** Mon-Sun 7:30am-10pm.
Regards,
Wetility Team
Wetility Energy's reply12 Aug 2025, 10:55
Official
Dear Selwyn,
Thank you very much for your feedback. We are very sorry to hear that you are disappointed in the service.
Please note this has been raised internally, and we aim to resolve your query as soon as possible.
If you need any further assistance, we're always here to help, just reach out to us on ***gy Mon-Fri 8am-5pm. And for technical assistance please contact us on *** Mon-Sun 7:30am-10pm.
Regards,
Wetility Team
Thank you very much for your feedback. We are very sorry to hear that you are disappointed in the service.
Please note this has been raised internally, and we aim to resolve your query as soon as possible.
If you need any further assistance, we're always here to help, just reach out to us on ***gy Mon-Fri 8am-5pm. And for technical assistance please contact us on *** Mon-Sun 7:30am-10pm.
Regards,
Wetility Team
SS
Selwyn S's updateReviewer Update
12 Aug 2025, 11:14Your telephone service is very difficult to get through to
On many occasions Ive had a long wait with a repetitive message which is very irritating
On many occasions Ive had a long wait with a repetitive message which is very irritating
SS
Selwyn S's update12 Aug 2025, 11:14
Reviewer Update
Your telephone service is very difficult to get through to
On many occasions Ive had a long wait with a repetitive message which is very irritating
On many occasions Ive had a long wait with a repetitive message which is very irritating
Wetility Energy's replyOfficial
12 Aug 2025, 11:41We are sorry to hear about the difficulty of reaching us via phone. We will also address this internally with our team.
Best,
Wetility Team
Best,
Wetility Team
Wetility Energy's reply12 Aug 2025, 11:41
Official
We are sorry to hear about the difficulty of reaching us via phone. We will also address this internally with our team.
Best,
Wetility Team
Best,
Wetility Team