KM
Kobus M

1 reviews | Active since Oct 2017

25 Nov 2025, 12:50

Communication is a problem

Communication is a problem. It is very diificult to contact the company

0
Replies (1)
Wetility Energy
Wetility Energy's reply25 Nov 2025, 12:55
Official
Dear Kobus, 
 Thank you for your feedback. We’re sorry to hear about the difficulties you experienced in reaching us — this is certainly not the level of service we aim to provide. We appreciate you bringing it to our attention and will work to improve our communication channels. 
For any urgent assistance, please contact our Helpdesk at ***gy (Mon-Fri 08:00-17:00) or call ***.  You can also log a ticket directly through the Wetility app by tapping the chat bubble, completing the details, and selecting Submit

Best Regards, 
Wetility Team