Before and after service fire and ice

The personal professional service in the initial sale, instillation, efficiency, assistance, contact and the staff is untouchable absolutely fantastic. The after service is disgusting I'm still waiting for a breakdown invoice of the payments I will be charged monthly which I asked for before the instillation. I'm still waiting for the monitoring app for my phone. I'm still waiting for the COC. I'm still waiting for someone to call me. My electricity cost me under R1500 per month I got the system from Wetility for R1699 pm The COC monthly payments of R33 pm no problem ... Here's the part that for the life of me I cannot understand ... A cabinet (the box the solar system is put in) rented out for R376.26 pm x12 months = R 4,515.12 x 36 months R 13,545.36 this is what you pay for a cabinet (a metal box) for 3 years when I questioned this I was told that the deal is a subscription. I'm old but not stupid. So from paying less than R1500 pm for electricity I now pay R500pm for electricity plus R2111.00 pm for the system = R2611.00 The system works 100% so far and I'm happy with it. Loyd and his instillation team went over and beyond and did a fantastic job just sad that the after service is so disappointing.