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jahne P
1 reviews | Active since Dec 2015
16 May 2023, 11:44
BAD CUSTOMER SERVICE
The process of applying was straightforward and we received prompt assistance during the site visit. However, we are currently facing difficulties in progressing to the next steps for the body corporate's approval. Despite our attempts to reach out via calls, emails, and WhatsApp messages, we have not received any response for over a 2 weeks. We have sent multiple emails to Sisa, Micaelyn, and Khanyisile, but unfortunately, all of our emails have been ignored.
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Wetility Energy's replyOfficial
22 May 2023, 15:49Dear Jahne,
We apologize profusely for our lack of communication in this regard, we understand that it must be deeply frustrating. Please provide us with your contact details and we will ensure that someone from our Sales team gets back to you urgently.
Yours in Energy,
The Wetility Team
We apologize profusely for our lack of communication in this regard, we understand that it must be deeply frustrating. Please provide us with your contact details and we will ensure that someone from our Sales team gets back to you urgently.
Yours in Energy,
The Wetility Team
Wetility Energy's reply22 May 2023, 15:49
Official
Dear Jahne,
We apologize profusely for our lack of communication in this regard, we understand that it must be deeply frustrating. Please provide us with your contact details and we will ensure that someone from our Sales team gets back to you urgently.
Yours in Energy,
The Wetility Team
We apologize profusely for our lack of communication in this regard, we understand that it must be deeply frustrating. Please provide us with your contact details and we will ensure that someone from our Sales team gets back to you urgently.
Yours in Energy,
The Wetility Team