BAD AFTER SALES SERVICE AND COSTUMER SUPPORT. EXCELENT SERVICE BEFORE FIRST DEBIT ORDER

I have been trying to reach your department at *** but have not been able to get through. I’m concerned as my account is already handed to the lawyers for two months payment and still paying the account . I feel there has been a lack of communication regarding my situation.

You are quick to involve legal action when payments are overdue for two months R2500, but I believe that a conversation prior to that escalation is required. I was informed by your lawyers that there is an intention to remove my solar installation at a cost of R35, which adds to my concerns.