1 reviews | Active since Dec 2025
Amazing service from Sifiso
Dear Sifiso and Sherizaan.
Thank you very much Sifiso for the wonderful experience and holding my hand through the application process and helping fast-track as well as escalating my application especially when I was experiencing delays in getting the feedback on my application. Your help through this process was remarkable, continue doing the amazing job that you're doing.
Sherizaan you also truly were amazing and helping me deal with the issues I experienced particularly with the delivery of the supplies and bringing forward my installation date.
I could honestly give you a five star but the technician you assigned me, OMW 😔😔😔, disappointment. He didn't show up on the 1st day cause he apparently didn't have money for petrol and on the last day he got here with his team around 12 instead of 9 cause he needed to "sort out some things"....
Thank you so much for taking the time to share such detailed feedback. 🌟 We’re truly delighted to hear about your positive experience with Sifiso and Sherizaan. Your kind words about their dedication, support, and willingness to go the extra mile mean a lot to us, and we’ll be sure to share this feedback with them — they’ll really appreciate it.
That said, we are sorry to hear about your experience with the technician’s punctuality. This is certainly not the level of service we strive to deliver, and your feedback is invaluable in helping us address and improve these areas.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble, fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards Wetility Team
Thank you so much for taking the time to share such detailed feedback. 🌟 We’re truly delighted to hear about your positive experience with Sifiso and Sherizaan. Your kind words about their dedication, support, and willingness to go the extra mile mean a lot to us, and we’ll be sure to share this feedback with them — they’ll really appreciate it.
That said, we are sorry to hear about your experience with the technician’s punctuality. This is certainly not the level of service we strive to deliver, and your feedback is invaluable in helping us address and improve these areas.
Remember, as part of the Wetility family, you can also benefit from our referral program! Simply use the referral link on https://www.wetility.energy/refer-a-friend to start sharing — it’s quick, easy, and rewarding
If you ever need urgent assistance, you can also log a ticket directly from your Wetility app by tapping on the Chat Bubble, fill in all the details, and tap Submit. You can also reach our Helpdesk at ***gy (Mon–Fri, 08:00–17:00) or *** (Mon–Sun, 07:30–22:00).
Best regards Wetility Team