MB
Madelyn B
1 reviews | Active since Oct 2012
30 Jan 2025, 11:21
AFTER SALES CUSTOMER SERVICE - TERRIBLE
When you want to sign up and do an instillation, they are wonderful. But their after-service customer service is terrible honestly!!! Besides the fact they charged us R69000 just to move the system to our new house!!! We send queries on email and whapp and never get any feedback. We got an email from one of their consultants, we never understood the email. Rep**** on it asking for clarity and nothing as yet.
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Wetility Energy's replyOfficial
30 Jan 2025, 11:23Hi Madelyn,
We’re sorry to hear about your experience and understand your frustration.
Your concerns are important to us, and we’ll ensure the right team follows up with you.
We’re sorry to hear about your experience and understand your frustration.
Your concerns are important to us, and we’ll ensure the right team follows up with you.
Wetility Energy's reply30 Jan 2025, 11:23
Official
Hi Madelyn,
We’re sorry to hear about your experience and understand your frustration.
Your concerns are important to us, and we’ll ensure the right team follows up with you.
We’re sorry to hear about your experience and understand your frustration.
Your concerns are important to us, and we’ll ensure the right team follows up with you.