LS
Lorinda S
1 reviews | Active since Oct 2018
24 Oct 2025, 20:57
*********** account department
Kindly explain what your account department not understanding that our salary is not been paid on the 24th!!!!!! How many times should we email.and talk about it.
You as company is not making decisions when my salary is been paid in, it is the company we work for.
Again it shows negentivr on my account and I paycthe bank charges.
You has according to law time for 30 day calender month to pay any account.
You has no right to try permanently deduct money upfront on the account.
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Wetility Energy's replyOfficial
26 Oct 2025, 07:41Dear Lorinda,
Thank you for bringing this to our attention. We understand your concern regarding the debit date and the challenges caused by your salary not being paid on the 24th. We’re truly sorry for the inconvenience and the impact this has had on your account. Our team will review your payment schedule and reach out to assist with a suitable resolution.
Should you have any other billing queries or concerns, you can email them directly on ***gy. Alternatively, you may also email us on ***gy.
Regards,
Wetility Team
Thank you for bringing this to our attention. We understand your concern regarding the debit date and the challenges caused by your salary not being paid on the 24th. We’re truly sorry for the inconvenience and the impact this has had on your account. Our team will review your payment schedule and reach out to assist with a suitable resolution.
Should you have any other billing queries or concerns, you can email them directly on ***gy. Alternatively, you may also email us on ***gy.
Regards,
Wetility Team
Wetility Energy's reply26 Oct 2025, 07:41
Official
Dear Lorinda,
Thank you for bringing this to our attention. We understand your concern regarding the debit date and the challenges caused by your salary not being paid on the 24th. We’re truly sorry for the inconvenience and the impact this has had on your account. Our team will review your payment schedule and reach out to assist with a suitable resolution.
Should you have any other billing queries or concerns, you can email them directly on ***gy. Alternatively, you may also email us on ***gy.
Regards,
Wetility Team
Thank you for bringing this to our attention. We understand your concern regarding the debit date and the challenges caused by your salary not being paid on the 24th. We’re truly sorry for the inconvenience and the impact this has had on your account. Our team will review your payment schedule and reach out to assist with a suitable resolution.
Should you have any other billing queries or concerns, you can email them directly on ***gy. Alternatively, you may also email us on ***gy.
Regards,
Wetility Team