Westvaal group KLERKSDORP AND CO

In early November 2024, we ordered a windscreen for a Isuzu for one of our clients with the vin Number. After no update or communication for a week with regards to our order, we made an inquiry as to where the windscreen is, only to find out the person was fired and no one attended his orders etc. Willem at Westvaal Klerksdorp then ordered the windscreen and we couriered the windscreen to us for fitment. our client is in Hotazel, 300km away. Upon arrival to the client after delaying him for almost 3 weeks already, they gave us the wrong windscreen. I cannoty tell you how angry our client is with us, because of the incompetence of the staff at Westvaal motor group. Right, we ask them to pick up the window and refund us, which was a mission on another level with Willem. Eventually after many phone calls and being ignored, we got hold of the GM named Hendrik. he then managed to organize the courier back to them, and then again radio silence from them. Their courier delivered their windscreen on 06 December 2024. We are now officially on the 20th of December and we are being flat ignored by this company. Everyone we try to call at this group is to scared to give out any contact information of a Director to assist us. This is extremely horrible, we have an upset client for two months, no refund no communication, I STRONGLY ADVISE EVERYONE NOT TO USE THIS COMPANY AND STAY AS FAR AWAY AS YOU CAN!!!