LE
LJ E

1 reviews | Active since Jul 2022

09 Jul 2022, 14:16

Rustenburg ISUZU service centre and parts, PATHETIC!!!!!!!!!!!!!!!!!!!

On Saturday 02 July i was at Westvaal Isuzu Rustenburg to purchase a full service kit for my 2014 model isuzu, I was told by the parts department that they do not have any oil filters, nor airfilters in stock and the stock will arrive on Monday.

Monday came and i phoned, no stock. Tuesday came and i phoned no stock. Wednesday came and i phoned speaking to the workshop manager and telling him my problem and asked him, if you dont have any parts in stock for the kb 300 how do you service customer bakkies as your parts department says there is no stock in your stores?????????????????????????? no answer could be given to me. As of now i am still waiting for them to call me ragrding my parts or regarding to a date to service my bakkie???? How THE HELL as a branded dealership dont you have stock of service parts. Its pathetic ISuzu Rustenburg, pathetic

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Replies (1)
Westvaal Motor Group
Westvaal Motor Group's reply19 Jul 2022, 11:37
Official
Hi LJ. Thank you for taking the time to reach out to us. We appreciate your feedback. Will you kindly send more details to *** for someone to contact you regarding this issue?