1 reviews | Active since Feb 2018
Disgraceful experience
I had such a disgraceful experience with Westvaal Somerset Wes. I purchased my vehicle from Adam and had the best sales service to date. Until the purchase was finalized. Shortly after my vehicle was delivered it had to go in for brakes as the car was sold to be below standard. the car was then returned without a breke fluid cap. I have not even had my vehicle for 4 months until my car started showing an injector system error in which case Adam was informed immediately. I was advised to that the vehicle to the nearest dealership. The repair quotation came back and totaled near to R61 000.00. I have been in contact with Adam who claims to be in contact with the sales manager to resolve this matter. Two weeks an counting I need to request feedback and each time get the same answer "I'm currently out of the office" or "I'll get back to you". Currently still without a vehicle and without a solution from the dealership who sold a vehicle to me without disclosing that the vehicle is not standard and has work done. All of this after noticing that the purchase and warranty documents have been completed with incorrect odometer values and vehicle specs. I have given the option to either repair the car to the standards they claim to have sold it to me of reverse the purchase but again, no response.
