Westvaal Menlyn terrible service

I ordered a part last year for my car. First they told me I had stock. I paid the deposit requested. They told me they would have the part at the dealership in 3 days. 3 days later I was asked to take my car in and I could wait while they installed it. I waited a few hours later they tell me it’s the wrong part. They will order the correct one and there is stock. A few days later I get an email saying they don’t have the part and it would take 21 days. 21 days have come and gone. I have tried to follow up, I left a message for the parts manager. He did not call me back. I called again and spoke to the service manager, Etienne he promised to get back to me. 5 hours later and I still have no feedback. They have my deposit and I don’t have a part: terrible service would not recommend them to anyone.