GS
Gwynne S

1 reviews | Active since Mar 2023

12 Aug 2024, 15:42

POOR REVERTING TO CLIENTS WITH INFORMATION.

My husband took my Fiat 500 to them on Friday 12 July 2024 as there was an electrical fault that needed attention. He was told that a quote for the work would be provided and we could book the repair. On 30 July, we had still not had any feedback so I called Sharon Zungeni to enquire what was happening. Her response was not very reassuring, so I went online to try and find an alternative service provider. My name was then forwarded via this system ack to Westvaal Motors and I received an email from Tebogo Tshiloana, which had been addresses to Danell, Sharon and Ettienne, asking them to assist with a quotation. It is now 12 August and we have not been contacted again by ANYONE from Westvaal. Makes me wonder if I can trust the quality of their work if they cannot even provide a quotation!!!

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