Urgent

ZOOM FIBRE TRENCHED PASSED MY HOUSE AND LEFT THE TRENCHED LINE LIKE **** THEY DIDN'T COMPACT THE LINE NOW IT IS SAGGING AND ZOOM DOESN'T WANT TO FIX IT I HAVE TRIED MANY TIMES TO CONTACT THEM THEY REFUSE TO FIX IT AND WHEN YOU GET THROUGH THE TEAM ON THE OTHER SIDE IS SO RUDE ZOOM FIBRE IS ONLY ABOUT THE MONY AND NOT THE USER END