Westgate Shopping Mall
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Westgate Shopping Mall
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSN
Sandile N
1 reviews | Active since Jul 2026
13 Jul 2026, 13:06
Complain
I am writing to raise a serious concern regarding the treatment of employees by Smartwaste, the company responsible for providing recycling services at the center. I worked for Smartwaste on a part-time basis and witnessed the dedication and commitment of its employees, who work hard to ensure that the company's operations run efficiently. Despite their efforts, workers are frequently required to wait until late at night or even until the following day to receive their wages. More concerning is my own experience. It has now been 11 days since I completed my work, and I have still not received payment for the services I provided. This situation is unacceptable and has caused significant inconvenience. I am not writing this as a threat, but rather as a respectful request for the center to review the practices of contractors operating on its premises. Companies representing the center should uphold fair and ethical employment practices, including paying workers on time. Failure to do so not only affects employees but also risks damaging the reputation of the center. I trust that this matter will be taken seriously and that appropriate action will be considered to ensure that workers are treated fairly and compensated promptly for their work and overtimes .If this is intended for a specific shopping center or property management company, I can also tailor it as a formal letter addressed directly to them.
Helpful (0)
|Replies (0)SN
Sandile N
1 reviews | Active since Jul 2026
13 Jul 2026, 13:06
Complain
I am writing to raise a serious concern regarding the treatment of employees by Smartwaste, the company responsible for providing recycling services at the center. I worked for Smartwaste on a part-time basis and witnessed the dedication and commitment of its employees, who work hard to ensure that the company's operations run efficiently. Despite their efforts, workers are frequently required to wait until late at night or even until the following day to receive their wages. More concerning is my own experience. It has now been 11 days since I completed my work, and I have still not received payment for the services I provided. This situation is unacceptable and has caused significant inconvenience. I am not writing this as a threat, but rather as a respectful request for the center to review the practices of contractors operating on its premises. Companies representing the center should uphold fair and ethical employment practices, including paying workers on time. Failure to do so not only affects employees but also risks damaging the reputation of the center. I trust that this matter will be taken seriously and that appropriate action will be considered to ensure that workers are treated fairly and compensated promptly for their work and overtimes .If this is intended for a specific shopping center or property management company, I can also tailor it as a formal letter addressed directly to them.
0
Replies (0)BH
Bheki H
1 reviews | Active since Dec 2015
29 Jan 2026, 14:36
Westgate ops manager needs customer service training. Poor and pathetic treatment of customers
Poor treatment of customers especially their Ops manager. Avoid this mall if you can. I'm parked at the mall sending an email about to go to MTN to buy a charger and they literally say I must leave cause I'm on my laptop. AVOID THIS MALL AT ALL COST.
Helpful (0)
|Replies (0)BH
Bheki H
1 reviews | Active since Dec 2015
29 Jan 2026, 14:36
Westgate ops manager needs customer service training. Poor and pathetic treatment of customers
Poor treatment of customers especially their Ops manager. Avoid this mall if you can. I'm parked at the mall sending an email about to go to MTN to buy a charger and they literally say I must leave cause I'm on my laptop. AVOID THIS MALL AT ALL COST.
0
Replies (0)BM
Bongisipho M
1 reviews | Active since Mar 2024
28 Nov 2025, 16:30
Westgate Mall Crossovershop
Westgate Mall Crossovershop are ****mers. They **** me. When you Laybuy sneakers they gave you a wrong size after that they don't want to refund you. The Indian Guy at the Counter he's so Rasist when you're black. They didn't train them how to talk to a Customer. And the Fat guy at the counter called Sifiso he's so rude he came and tell me there's nothing I can't do he's the owner of the shop. They **** me R2700 be aware Guys of that shop. Only have proof of payment only. Crossovershop at Westgate Mall they will **** you. Crossovershop owner please I want my money. In future please hired someone who know how to talk to a Customer. Don't just take someone in the street and give him a position it will affect your business.
Helpful (0)
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Bongisipho M
1 reviews | Active since Mar 2024
28 Nov 2025, 16:30
Westgate Mall Crossovershop
Westgate Mall Crossovershop are ****mers. They **** me. When you Laybuy sneakers they gave you a wrong size after that they don't want to refund you. The Indian Guy at the Counter he's so Rasist when you're black. They didn't train them how to talk to a Customer. And the Fat guy at the counter called Sifiso he's so rude he came and tell me there's nothing I can't do he's the owner of the shop. They **** me R2700 be aware Guys of that shop. Only have proof of payment only. Crossovershop at Westgate Mall they will **** you. Crossovershop owner please I want my money. In future please hired someone who know how to talk to a Customer. Don't just take someone in the street and give him a position it will affect your business.
0
Replies (0)LS
Lovaine S
1 reviews | Active since Dec 2024
30 Sept 2025, 20:14
Westgate Mall Roodepoort
My husband and I came to the mall to buy food mind you it is cold outside so we just put on our gowns, as we were approaching the shop we wanted to buy food from, the two security officials came to us a lady and a guy and they told us we not allowed in the mall with pajamas *** we just came to buy food and since when is that a rule there is no signs stating this rule, not even on the website so I want to know why were told to turn around, I am very disappointed and don't appreciate this we also tried calling management but whoever answered the phone could not hear anything apparently, I will be putting out a post everywhere on social media regarding this everywhere until we get answers.
Helpful (0)
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Lovaine S
1 reviews | Active since Dec 2024
30 Sept 2025, 20:14
Westgate Mall Roodepoort
My husband and I came to the mall to buy food mind you it is cold outside so we just put on our gowns, as we were approaching the shop we wanted to buy food from, the two security officials came to us a lady and a guy and they told us we not allowed in the mall with pajamas *** we just came to buy food and since when is that a rule there is no signs stating this rule, not even on the website so I want to know why were told to turn around, I am very disappointed and don't appreciate this we also tried calling management but whoever answered the phone could not hear anything apparently, I will be putting out a post everywhere on social media regarding this everywhere until we get answers.
0
Replies (0)