1 reviews | Active since May 2017
<p>I BOUGHT A 2ND HAND FORD FOCUS 1.8SI 2011 FROM WESTGATE AUTO 2 AFTER TRADING MY VW POLO 1.9TDI IN,WE GOT THE CAR ON THE 13/04/2017,THAT SAME NIGHT WHILE DRIVING THE ENGINE LIGHT CAME ON,AND THE VEHICLE WAS VERY HEAVY ON FUEL AVERAGEING 13+L PER 100KM'S,AND THERE WAS A RATTLE IN THE ENGINE BAY. WE CONTACTED THE DEALERSHIP AND THEY TOLD US TO BRING THE VEHICLE IN ON THE FRIDAY WHICH WAS A PUBLIC HOLIDAY,THEY ONLY RESETTED THE ENGINE LIGHT.,AND TOLD US TO DRIVE IT LIKE THAT ,WE DROVE THE VEHICLE FROM THE THE THE FOLLOWING DAY THE LIGHT CAME ON AGAIN,WE CONTACTED THE AGAIN SO THEY SAID WE SHOULD BRING THE VEHICLE IN THE FOLLOWING TUESDAY,WE TOOK IT IN AND LEFT IT THERE,THE VEHICLE WAS THERE FOR 2 DAYS AFTER WHICH WE CONTACTED THEM AND THEY TOLD US THAT THE ENGINE HAS A BEARING KNOCK AND THAT THEY ARE BUSY FIXING IT. THE CAR WAS A TOTAL OF ABOUT 5DAYS AT THE DEALERSHIP. WE GOT THE VEHICLE BACK AND DROVE IT FOR ABOUT 2 DAYS THEN THE LIGHT CAME ON AGAIN,AND THE VEHICLE WAS STILL VERY HEAVY ON FUEL,THE DEALERSHIP SCANNED THE VEHICLE AND IT HAD A INTAKE SENSOR FAULT,WE LEFT THE CAR THERE AGAIN AND GOT IT BACK ABOUT 2DAYS LATER,AS WE WERE DRIVING THE CAR WAS STILL VERY HEAVY ON FUEL AND THE LIGHT CAME ON AGAIN,WHEN THE DEALER SCANNED IT AGAIN THE FAULT CODE WAS FROM THE EGR,WE LEFT THE CAR THERE AGAIN,BY THIS TIME WE TOLD THE DEALER THAT WE DO NOT WANT THIS VEHICLE ANYMORE AS WE FEEL UNSAFE IN THE VEHICLE AND WE HAVE NO TRUST IN DRIVING THIS CAR AS WE HAD PROBLEMS FROM DAY 1 WITH THIS CAR. WE INSISTED ON THE CAR TO BE REPLACED WITH ANOTHER CAR AND THE DEALER SAID HE WILL LOOK FOR ANOTHER CAR,WE THEN LEFT THE CAR THERE AND WAS AGAIN GIVEN A LOAN CAR AS THEY DID EVERY OTHER TIME WE TOOK THE CAR BACK. A COUPLE OF DAYS LATER WE WERE CONTACTED TO COME COLLECT THE FOCUS AGAIN AND DRIVE IT UNTILL THEY FIND US ANOTHER CAR,(WHICH THE NOW REFUSE TO LOOK FOR A =NOTHER CAR)WE THEN TOOK THE CAR AND DROVE IT FOR ABOUT 2 DAYS THEN THE ENGINE LIGHT CAME ON AGAIN,THIS TIME THE FAULT CODE WAS INTAKE AND SOMETHING ONTHE CLUTCH. WE AGAIN TOLD THEM WE DO NOT WANT THIS VEHICLE.WE LEFT THE CAR THERE AGAIN AND IT IS NOW ALMOST A WEEK LATER AND WE TOLD THE DEALER THAT WE ARE GOING TO FIND OUT BY THE CPA WHAT WE CAN DO REGARDING THIS MATTER AND THE DEALERSHIP JUST TOLD US WE CAN DO WHAT WE WANT TO DO AS HE WILL NOT GET US ANOTHER VEHICLE AND HE WILL LET US KNOW WHEN WE CAN PICK UP THE FOCUS. WE PHONED THEM THIS MORNING AND ASKED THEM WHAT WILL BE HAPPENING NOW AND THE JUST TOLD US THAT THE VEHICLE WILL BE READY TOMORROW. WE AGAIN TOLD THEM THAT WE DO NOT WANT THIS VEHICLE AND THE REFUSE TO GET US ANOTHER VEHICLE. IF THE IS ANY WAY WE CAN BE ASSISTED WITH THIS MATTER PLEASE HELP AS THERE IS STILL PROBLEMS WE HAVE WITH THIS VEHICLES STEERING AND SUSPENSION WHICH HAS NOT YET BEEN RESOLVED OR EVEN LOOKED AT. WE WOULD LIKE TO CANCEL THIS DEAL AND GO TO ANOTHER DEALER TO BUY A CAR</p>
7 total reviews on Hellopeter
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